Cancellations and booking
- 12-hour rule:Bookings can be cancelled no later than 12 hours before the session starts.
- Sessions cancelled less than 12 hours in advance, as well as no-shows without notice, are charged automatically (deducted from your membership).
- Late arrival:Please arrive 5–10 minutes early. Arriving more than 10 minutes late shortens your session, which cannot be extended.
